Thank you for visiting and shopping at litlifecreation.com. The following are the terms and conditions that constitute our Shipping Policy.
Domestic Shipping Policy
- 1-8 Business days depending on the shipping delivery you pay for.
- Priority and UPS shipping are the only shipping options that include insurance; therefore, your order may be eligible for a refund or replacement for lost or damaged packages.
- First-class shipping does not include insurance. We offer first-class shipping as a cost-efficient shipping option for our customers, however, we cannot be responsible for lost, stolen, or damaged products.
- Under no circumstance will we be responsible for stolen or uninsured packages.
Shipping processing time
- All orders are processed within 2-3 business days except for Custom Incense bottles or orders containing Custom Incense Bottles. Orders are not shipped on weekends or holidays.
- If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.
- We do not guarantee shipping will arrive within the time frame stated per USPS shipping policy. For example, 2-day shipping does not guarantee that your shipment will arrive in 2days but rather shipped from carrier within 2 business days.
- Free shipping applies to orders totaling $100 or more before taxes except
- Custom orders
- Bulk orders equaling to 20 candles or more
- Wholesale orders